Wrong Item
Oops, our bad! We're really sorry for the mix-up. Don't worry, we'll do everything we can to make it right.
What To Do
- Don't Use the Item: Please leave the item in its original packaging.
- Contact Us: Reach out to us within 7 days of receiving the item by sending an email to support@dare2wear.art
- Include Your Order Number: Make sure to include your order number and details about what you received versus what you ordered.
Next Steps
- Assessment: Once we get your email, we'll assess the situation and get back to you with what to do next.
- Correct Item: We'll send you the correct item as quickly as possible.
- Return Shipping: If we need you to return the incorrect item, we'll cover the shipping costs.
Timeframe
- Response Time: Expect a reply from us within 48 hours.
- Resolution: We aim to resolve all issues within 7 business days of receiving your email.
Exceptions
Items that have been used, washed, or damaged after delivery won't be eligible for this process.
Contact Us
Email: support@dare2wearart.com
Phone: 1-800-123-4567, Mon-Fri, 9 am - 5 pm PST
We know how frustrating this can be and we sincerely apologize for any inconvenience. Thanks for your patience and understanding as we work to fix this for you.