Wrong Item

Oops, our bad! We're really sorry for the mix-up. Don't worry, we'll do everything we can to make it right.


What To Do

  1. Don't Use the Item: Please leave the item in its original packaging.
  2. Contact Us: Reach out to us within 7 days of receiving the item by sending an email to support@dare2wear.art
  3. Include Your Order Number: Make sure to include your order number and details about what you received versus what you ordered.

Next Steps

  • Assessment: Once we get your email, we'll assess the situation and get back to you with what to do next.
  • Correct Item: We'll send you the correct item as quickly as possible.
  • Return Shipping: If we need you to return the incorrect item, we'll cover the shipping costs.

Timeframe

  • Response Time: Expect a reply from us within 48 hours.
  • Resolution: We aim to resolve all issues within 7 business days of receiving your email.

Exceptions

Items that have been used, washed, or damaged after delivery won't be eligible for this process.


Contact Us

Email: support@dare2wearart.com

Phone: 1-800-123-4567, Mon-Fri, 9 am - 5 pm PST


We know how frustrating this can be and we sincerely apologize for any inconvenience. Thanks for your patience and understanding as we work to fix this for you.