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Missing Items

Yikes, something's missing? We apologize for the oversight. Let's make sure we get you everything you ordered, pronto.


Immediate Steps

  1. Check Your Order: Please double-check your order confirmation to ensure that all items are indeed missing and not just shipped separately.
  1. Contact Us: Get in touch within 7 days of receiving your package by sending an email to support@dare2wear.art
  1. Include Your Order Number: Don't forget to include your order number and details about the missing item(s) in the email.

What Happens Next?

  • Investigation: We'll look into what happened and get back to you with next steps.
  • Replacement: If an item is indeed missing, we'll send it out to you ASAP.
  • Refund: Alternatively, we might offer you a refund for the missing item, depending on its availability and the situation.

Timeframe

  • Response Time: You'll hear back from us within 48 hours.
  • Resolution: We aim to resolve these issues within 7 business days after receiving your email.

Exceptions

If you notify us after 7 days of receiving the package, we may not be able to offer a replacement or refund.


Contact Us

Email: support@dare2wearart

Phone: 1-800-123-4567, Mon-Fri, 9 am - 5 pm PST


We're really sorry for any inconvenience this may have caused you. We appreciate your understanding and we're committed to resolving this issue promptly.